iCRM Benefits Your Business

iCRM is designed to help Call Centers, Businesses of all sizes, SOHOs, Small-Medium and/or Industrial sectors. Use it as a business tool to complete or manage your business as it expands. In order for you to stay connected with your customers, we have integrated Bulk Email Marketing, Bulk SMS Marketing and VoIP Softphone from our partners at iSMS & AlienVoIP.

Save time with automatic call logging
& never miss a call again!

As a business grows, more and more there is a need for better management of each segment. The iCRM system is an integral part to running your businesses efficiently and without having to worry about follow ups with customers, losings sales or just dropping the ball generally.

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Save Customer Contact details systematically

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Search Contacts
by filtering options

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Sort Customer Contacts
into groups

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Set Membership Discounts
for items and Customers

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Insert new, on-going services
based on each Customer

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Communicate with clients/groups via the VoIP feature

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Deliver SMS to chosen Contacts or Multiple Contacts

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Send Messages via the internet to Clients

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Compose Emails to selected or multiple preset addresses

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Attach documents easily in Emails to deliver to Clients

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Set recurrence reminder for items purchased by Customers

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Include notes and update remarks while On Call

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Record Call Details made based on Contact and Time in reports

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View delivered SMS and Email Messages to Clients

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Keep track of Past Services for specific client in service report

iCRM Online

iCRM Online allows you to access your iCRM account from any computer, laptop, smartphone or tablet with internet access. The iCRM System is ideal for those who travel frequently like sales personnels.

Install the iCRM Offline software into your PC or laptop and start using it immediately. iCRM will host the software for you:

  • Free BMO Android App
  • No data synchronization required
  • No software installation
  • 24/7, global access
  • Share data among accounts
  • Access via internet

iCRM Offline

iCRM Offline Edition is packed with features to share your Stored Customer Information, Contact Customers, View Reports, Follow Up on Leads, Support Existing Customers and more!

Install the iCRM Offline software into your PC or laptop and start using it immediately:

  • Supports Win XP, Vista, 7, 8 and 8.1
  • Access in Office only, management in full control
  • Data synchronized to Cloud Server when internet available